Secure Support Channels

WeTheNorth operates exclusively via encrypted channels. Select the appropriate contact method below for your inquiry type.

All sensitive data must be PGP encrypted

General Inquiries

For account recovery (2FA resets), mirror verification, and non-order related questions. Do not send cleartext passwords.

[email protected]

Response: 24-48 Hours

Recommended

Support Tickets

The fastest way to resolve order disputes, escrow issues, and transaction delays. Requires an active account login.

Login to Mirror

Response: < 12 Hours

Vendor & Security

For vendor bond payments, application status, and whitehat security disclosures. Unsolicited offers are ignored.

[email protected]

Encryption Mandatory

WeTheNorth Official Support Key

Usage Instructions

Import this key into your PGP client (Kleopatra, GPG Suite, etc.). Always verify the fingerprint before encrypting sensitive data.

Note: Messages sent without encryption containing order IDs, tracking numbers, or addresses will be automatically discarded by our mail server for your security.

Key Fingerprint:
5E4F 9A2B 3C1D 8E7F 6A5B 4C3D 2E1F 0A9B 8C7D 6E5F
Created: 2023-01-15
Expiry: Never